Account
● How Do I Register?
We recommend that you use your email address as your username, this makes it much easier to remember. Please make sure that your password is at least 6 characters in length. You can easily create your own Tendencia Latina profile by clicking here register.I Forgot My Password.
● How Can I Change My Password?
If you forgot your password, just click the "Forgot your password?" link on “sign in” Page and we will send you an automated email with information on how to reset your password.
● What Is the Difference Between the Billing Address And the Shipping Address?
The billing address should be the same address you provided to your bank when you applied for your credit/debit card; the shipping address is the one you want us to ship the order to.
Shop at Tendencia Latina
● How Can I Get Coupons?
Subscribe our website. Follow our social media, such as Instagram, FaceBook, Youtube. Some special activities will also feature coupon giveaways. Coupons are a great way to save money.
● How To Use My Coupon?
You can apply coupons and bonus points to your order at checkout. Once you’ve entered your coupon code, click “apply” and the discount will automatically adjust your order total. Please note that if you do not click ”apply” before continuing checkout, your order total will not reflect coupon and Bonus Point discount.
NOTES:
Please make sure that you enter the coupon code exactly as you received it, with no space before, within, or after it. To avoid errors, we recommend you to copy/paste the promotional code you received.Coupons cannot be combined. You can only use one coupon code per order.Coupons are subject to offer terms. This does exclude some items on our website which are not eligible for coupon discounts.
Order
● Can I Make An Order By Phone?
Yes, you can visit our mobile website on your smartphone by simply entering https://tendencialatina.com/ on the search bar of your browser.
● How Do I Know What Size To Choose?
You can check the handy Sizes and Fit Guides on the home page and view our Size Charts on the product pages for easy reference.
Payment
● What Kinds of Payment Are Accepted?
We accept the following forms of secure payment:
(1) PayPal
(2) Credit card via Paypal (Visa, MasterCard, Discover, American Express, etc.)
(3) Credit Card Directly
● What Currencies Can I Pay?
We accept several currencies. Kindly note different payment methods support different currencies when checking out.
● Is My Privacy And Personal Information Secure On Your Site?
We provide among the best e-commerce service in the industry, and guarantee secure payment processing at all times. Please click here to view the full details on how we protect your privacy and personal information.
Shipping
● Do You Ship To My Country?
We ship orders all over the world. If you dont see your country option in the checkout contact us for more information.
● How Much Is the Shipping Cost?
Generally speaking, the total shipping cost will depend on the following factors:
The shipment method you choose (we offer Standard shipping and Express shipping options);
The destination country that the package ships to;
The amount of items you order.
Our advice is to log in to your account, add the items to your cart and then view the shipping fee which will be automatically calculated and displayed. Sometimes we offer free shipping.